No! Pickup and dropoff are included at no additional cost anywhere within our service area. We’re your neighbors, and making car repair easier for our community is simply part of how we do business.

Your vehicle will be driven by an ASE Certified Technician. For us, the drive to and from the shop isn’t just transportation. It’s an opportunity for our technician to test drive your vehicle and check for concerns like unusual noises, vibrations, or drivability issues along the way.

No. We recommend being there when possible, but it isn’t required. Keys can be handed off by someone you trust, left in an agreed secure location, or (on supported vehicles through your phone's app) retrieved using remote access. All approvals, service updates, documentation, and payments can be handled digitally, so you can take care of everything without being there in person.

We’ll provide an estimated timeline along with every repair estimate, so you’ll know what to expect before approving any work. Routine maintenance, like an oil change, can typically be completed and your vehicle returned to you within two hours.

Absolutely! You’re always welcome to bring your vehicle directly to us at 1100 US-34 B in Oswego. We also have a secure 24/7 key drop, so you can drop it off whenever it’s convenient for you. Once your vehicle is ready, our secure key lockbox also allows you to pick it up on your schedule.

We don’t offer waiting appointments, but you’re always welcome to bring your vehicle directly to us. Our 24/7 key drop makes after hours drop off easy. Once your vehicle is ready, our secure key lockbox also allows you to pick it up on your schedule.